Set Up & Pay Loans from an External Bank Account

  1. Use Digital Banking to make a Bethpage loan payment from an account at another financial institution.

    In the demo, you'll learn how to:

    • Add your external account to your list of accounts in Digital Banking.
    • Confirm your external account.
    • Make a payment using your external account.
  2. How to add your external bank account to Digital Banking.

  3. Get started by tapping the "Transfers / Pay a Loan" widget in the main menu.
  4. Then, tap “Add Account” in the top navigation.
  5. Then, tap “External Account” and provide the requested information. Next, tap “Continue.”
  6. Read how to confirm your external account and the Transfer Policy.

    Note: Your external account will not appear in Digital Banking until we send two trial deposits to that account.
  7. How to verify your external account (once you’ve received the trial deposits).

  8. To finish linking your external account once you’ve received the trial deposits, tap the “Settings” widget in the main navigation.
  9. Then, tap “Accounts.”
  10. Locate your pending external account within your list of accounts, and tap “Confirm.”
  11. Enter the exact amounts of the 2 deposits made to your external account. Tap “Confirm.”
  12. You'll receive a message that your external account has been confirmed.
  13. How to make a Bethpage loan payment using your external account.

  14. Get started by tapping the "Transfers / Pay a Loan" widget in the main menu.
  15. On the Transfers screen, select the external account you wish to transfer funds from.
  16. Then, choose the Bethpage account you wish to transfer to.
  17. Next, enter the AMOUNT you want to transfer and tap "Continue."
  18. Confirm your Transfer details. You can also pick a SEND ON date and choose One Time or Recurring under FREQUENCY. Tap "Complete Transfer" when you're done.
  19. You'll see a confirmation message that your Transfer has been submitted and it will show up under your Scheduled Transfers, too.

    Note: It may take 2 to 3 business days for a loan payment from an external account to process.
  20. Now you know how to add, verify, and use an external account in Digital Banking.

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