I’m unable to make payments to some of my bill payment payees
Some payees using special characters (ex. a slash in the name) are receiving an error when attempting to schedule a payment. We are working quickly to resolve this issue and we apologize for any inconvenience.
I am having trouble adding my Bethpage account to another financial institution aggregator.
We are aware of this issue and we are working diligently to correct it. We apologize for any inconvenience this may have caused.
Why can't I access Intuit (Quicken, QuickBooks or Mint)?
During the transition to the new platform, Intuit users of Quicken, Quickbooks and Mint will need to follow specific instructions to update their Intuit accounts and connect to the new platform. You can find the instructions here.
Having trouble connecting? See our troubleshooting guide that is designed to help you with the most common post-conversion issues.
I cannot download the new app on my android device.
In order to download the new Bethpage Mobile Banking app, your device must be running Android 5.0 (or later versions).
Mobile users may also log into the online banking through the Bethpage homepage to take advantage of our mobile web online banking experience.